I call your clients to confirm their appointments, fill cancelled slots from your waitlist, and send morning-of reminders. I speak English and French, and I'll learn how to say everyone's name right.
See how VoxRelay works →Every working hour should be a paid hour. I help make that happen.
I call each client 48 hours before their appointment with a warm, natural voice. They confirm with one word.
When someone cancels, I work your waitlist automatically. The next person gets offered the slot before it goes cold.
Every morning you get a text: who's confirmed, who's pending, and what needs attention. One glance before coffee.
I learn how to pronounce every client's name. No other platform does this. Your clients hear their name spoken correctly, every time.
You keep using your calendar. I handle the rest.
Google Calendar or Apple iCloud. I read your bookings and know your schedule.
48 hours out, your clients get a call from me. Natural conversation, not a robot. They say "yes" and they're confirmed.
If someone cancels, I reach out to your waitlist. First match fills the slot. You never have to chase.
Before your first client walks in, you know exactly what your day looks like. Confirmed, pending, recovered.
I ask each client their language preference and remember it. Every call, every text, in their language.
Most voice AI is a chatbot on a phone line. Tavin is something else.
Tavin doesn't make small talk. Every call has a goal: confirm an appointment, offer a reschedule, fill a cancellation. The conversation follows a structured path with a clear outcome. When the task is done, the call is done.
Your client data never leaves infrastructure we control. No cloud AI services process your calls. Speech recognition, language understanding, and voice generation all run on dedicated hardware — not rented from a third party.
Every call flows through a three-stage pipeline: speech-to-text captures what the client says, a language model understands what they mean and decides what to do, then text-to-speech responds in a natural voice. Each stage is optimized for short, purposeful conversations — not open-ended chat.
Common responses are pre-rendered before the call even starts. When a client says "yes," Tavin responds instantly — no waiting for a model to generate audio. Novel responses (names, dates, rescheduling offers) are generated live, but the most frequent parts of the conversation feel immediate.
The difference between a chatbot and a task agent is the difference between a conversation that wanders and a conversation that gets something done. Tavin knows the appointment, knows the schedule, knows the client's language — and uses all of that to finish the job in under two minutes.
Tavin is the voice behind
AI-powered appointment management for solo practitioners and small businesses.